Moon Palace Cancun
In Our Opinion
‘We love Resort Credit. Moon Palace Cancun give your credit to spend on activities or services available from the resort – the longer you stay the more you receive. Spend it on tours, golf and treatments in the spa. If you are adventurous you can try zip lining at Piston Pueblo!’
Location
Situated on a golden beach overlooking the Caribbean Sea, the Moon Palace lies at the southern end of Cancun, Mexico. Cancun International Airport is 6 miles in distance.
Nearby Attractions
- Nichupte Crocodile Lagoon – 13 miles 28 mins by car
- El Meco Archaeological Site – 18 miles 36 mins by car
- Tulum – 70 miles 1 hr 25 mins by car
Room Options
Facilities
Leisure
- Swimming pools including dedicated children’s pool
- Fitness centre
- Bicycles
- Children’s playground
- Entertainment
- Ice rink
Water sports
- Scuba diving demonstration
- Paddle boarding
- Kayaking
- Snorkelling
- Wave Simulator
Land Sports
- Tennis courts
- Basketball
- Miniature golf
- Beach football
- Volleyball
- Billiards
- Table games
Spa (18+ only)
- 36 treatment rooms
- Sauna
- Steam room
- Hot tub
- Hot and cold plunge pool
- Meditation garden
Services
- Parking
- Wi-Fi
- Concierge
- Babysitting
- Tours
Restaurants and Cafés
El Manglar
Located off the lobby at Moon Palace Nizuc this buffet restaurant delivers an International breakfast, lunch and dinner.
Arrecifes
A Brazilian steakhouse with the time-honoured red/green card system. Open for dinner.
Los Caporales
Traditional Mexican recipes made in the Moon Palace distinctive way. Open for breakfast and dinner á la carté.
La Gondola
La Gondola offers an Italian buffet breakfast and dinner is á la carté and traditional Italian dishes. Open for breakfast and dinner.
Bugambilias
Authentic Mexican food served buffet style. Open for lunch and dinner.
Momo
Momo is an á la carté Asian inspired restaurant that offers dinners sushi from the dramatic hibachi tables. Open for dinner. Reservation required.
La Trattoria
La Trattoria is the perfect place for a special romantic or family meal. Classic Italian dishes with modern interpretation and presentation. Open for dinner.
Lobby Bar (Nizuc Section)
Low-key and relaxed, the Lobby Bar is the place for a cocktail or snack and sometimes live music. Open during the day until 01.00.
Los Columpios Bar
The feature at Los Columpios are the bar swings – sway back and forth whilst you enjoy cocktails and drinks near the Sunrise pool. Open during the day until 00.30.
Skybar
Located in the central lobby Skybar is the place to enjoy a perfectly blended favourite in James Bondesque surroundings. Try the molecular Martini. Open in the evening until 00.30.
Pepes Pizza
Located by the pool in the Sunrise area Pepe’s serves wood fired fresh pizza and pasta. Open for lunch, dinner and afternoon snacks.
Riviera Maya
This elegant Mexican restaurant, near the Jack Nicklaus Signature golf course, specialises in Mayan cuisine. Open for breakfast, lunch and dinner á la carté. Reservation required.
Café Bistro
Located at Sunrise at Café Bistro you can get speciality coffee, handmade crêpes, ice creams and fresh pastries. Open 24 hours.
English Pub
Based on a traditional English pub here you can watch the big game or listen to some live music. Open in the evening until 01.00. Adults only.
NOIR
Dance to the DJ’s playlist whilst sipping a cocktail or a top shelf drink. Upgrade to the VIP section for something extra special. Open from 22.00 – 03.00.
Palapa Delfines
Located poolside at Nizuc during the day this is the place to go to quell your food cravings; at night the fired-up grills offer a full dinner selection. Open during the day for snacks in the evening for a BBQ Grill dinner.
Pier 8
Seafood lovers must visit Pier 8 which is situated overlooking the pool. There are buffet and á la carté options and Vegetarians are catered for with dishes from Spain especially made without meat. Open for lunch buffet and dinner á la carté.
Agra
Agra is open for dinner, serving Indian cuisine.
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Families
Moon Palace Cancun welcomes families with children of all ages and offers the following facilities and services to ensure they have an enjoyable stay.
Accommodation
- Family deluxe connecting rooms are available
- Offers double-double rooms, if extra beds are required this will be a rollaway
- There is multi-room villa accommodation -two bed presidential suites
- Family Deluxe Suite can accommodate 6 guests
Dining
- Children’s menus are available
- Highchairs are available
- Pureed vegetable baby food can be provided upon request
- There are 2 bars and restaurants that are adult only areas, the rest is child friendly
Amenities
- On-site medical assistance is available, and charges apply
- There are ramps and lifts for buggy access
- There are some basic items for babies in the gift shop, for specific items a concierge many assists with delivery at extra charge
- There are nappy changing facilities in public toilets
Leisure
- The FlowRider® Double Wave Simulator creates two lanes of endless waves for hours of water fun. Kids can body board, or if they’re particularly brave, use stand up flow boards.
- Princess spa for kids
- Pony ride experience
- Nightly entertainment
- Mini golf
- Bike rental
- Waterslide
Ice Rink
- Hours: 10:00 am to 10:00 pm
- Age: 4 years and older
- Price: 30 RC plus Fee *5 USD
- Reservations only on the ice rink
- Restrictions: There is no access without prior reservation and guests will have to wear clothes (No bathing suit).
- Capacity for 15 pax
- Duration: 30 min
*This is subject to change-please enquire for an up to date cost
Beach & Sea
- The beach area is suitable for children
- Cabanas are available on the beach, there are umbrellas by the pool and beach and can be moved or adjusted upon request
- There is a shallow kid’s area in the pool
- Seawater isn’t always calm-depending on the season
- There are lifeguards by the beach and pool
Swimming pools
- There is a lifeguard on duty at the swimming pool
- There is a family swimming pool
- There is a dedicated pool for young children
- Parasols/cabanas/shaded daybeds are available
Sport
- There are water sports available - motorized and non-motorized water sports may be used by teenagers though must be accompanied by an adult at all times
- Land sports include bicycles, mini golf, basketball and tennis courts
- Non-motorised sports are complimentary
- Pony ride experience for ages 4-10 payable with resort credit
All Inclusive
Moon Palace operates an all-inclusive package for guests which include:
Food and Beverage
- All meals and snacks
- Top-shelf drinks
- 24 hr room service
Leisure
- Non-motorised water sports
- Live entertainment
Services
- Wi-Fi
- Unlimited calls to US, Canada and Mexico
- Taxes and gratuities
- 24-hour room service
Honeymoon
Moon Palace Cancun is a romantic destination to celebrate your marriage and welcomes newlyweds with the following:
- Petit fours
- Bottle of sparkling wine
- Honeymoon dinner at select restaurants
- Two honeymoon t-shirts
- Breakfast in bed (upon request once during stay)
- Turndown service
- Honeymoon desk
- Late check-out until 18.00 (subject to availability)
Conditions
- Minimum of 3 nights stay
- Marriage certificate must be provided
- Honeymoon must be within 12 months of wedding date
- Confirmation of honeymoon must be made at time of booking
Deluxe Honeymoon Package available at an additional cost – please enquire for pricing
Golf
The resort is home to one of only two Jack Nicklaus Signature golf courses in Cancun, which winds through dunes and lakes.
- 27-hole
- Jack Nicklaus Academy of Golf
- Certified instructors
Wedding
Moon Palace Cancun makes an ideal choice for your special day, and resort and Wedding Co-ordinator is happy to help you create a unique day that suits your wishes and needs.
Compliments Collection – for guests staying 14 nights or more
- Services of wedding coordinator
- Ceremony location – beach or gazebo
- Minister to perform symbolic ceremony
- Chocolate coloured ceremony structure and podium
- 30 white chairs
- Audio system
- Sparkling wine for ceremony (maximum of 4 bottles)
- Semi-private dinner reservation for up to 30 guests
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes Wedding Website & Bridal Registry
- Complimentary honeymoon package
Conditions
- Guests must be staying for 14 nights or more
- Additional fee applies for civil ceremonies and for services of the Justice of the Peace and for document filing.
- Pre-booking essential and Wedding must be confirmed at time of booking.
- Couple must provide song selection and auxiliary cables for audio system
For full details contact wedding co-ordinator
Other wedding packages are available for costs and services contact for details.
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